Terms and Conditions

Acceptance of Terms
By accessing or using our website, you agree to be bound by these Terms
and Condition.
User Conduct
You agree not to engage in any activity that disrupts or interferes with the functioning of the
website or its services.
Intellectual Property
All content and materials available on the website are protected by intellectual property laws.
Limitation of Liability
‘Radhey Electricals and Electronics’ shall not be liable for any indirect, incidental, special, consequential, or
punitive damages arising out of your access to or use of the website.
Indemnification
You agree to indemnify and hold ‘Radhey Electricals and Electronics’ harmless from any claims, losses,
liabilities, damages, costs, and expenses arising out of or relating to your use of the website.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of
our Jurisdiction.

Refund Policy

Eligibility for Refunds
Refunds are only available for products that are returned in their original condition within
6 days of purchase.
Refund Process
To request a refund, check out your orders in the customer accounts page and express your complaints in the order messages corresponding to that order number, or you can simply contact our customer support team with your order details.
Refund Timeframe
Once your return is received and inspected, we will send you an email to notify you that we
have received your returned item and the approval or rejection of your refund. Once approved,
refunds will take 3-4 days to be credited into the beneficiary’s bank account.
Exchanges
We only replace items if they are defective or damaged. Incase of exchanges, we will initiate the
process immediately and the replacement will be delivered within 5-6 days.

Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition that you
received it.
Return Process
To initiate a return, please contact our customer support team within 6 days of
receiving your item.
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item.
Return Time Frame
In case of an approved return, your replacement will be delivered within 5-6 days.

Shipping Rates
Shipping rates are calculated based on the weight of your order and your location.
Shipping Times
Orders are typically processed, shipped and delivered within 5-7 business days.
International Shipping
We are working on enabling our store for the international market, as for now we take orders only for the regions within India but stay tuned for updates on when we’ll be able to ship to other regions around the world.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.

Information We Collect
We collect personal information such as your name, email address, and payment details when
you place an order or sign up for our newsletter.
How We Use Your Information
We use your information to process your orders, communicate with you, and improve our
services.
Cookies
We use cookies to personalize content, analyze our traffic, and improve your browsing
experience.
Data Security
We take precautions to protect your information both online and offline.
Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time.